Shipping policy

At M&F Hair Extensions, we are committed to delivering your orders promptly and efficiently. Below is our shipping policy to ensure a smooth shopping experience for our valued customers.

Shipping Within the UAE

• Free Shipping: We offer free shipping on all orders within the United Arab Emirates (UAE), with no minimum purchase required.

• Delivery Timeframe:

  • Orders within Dubai will be delivered within 1-2 business days.

  • Orders outside Dubai but within the UAE will take 3-5 business days for delivery.

International Shipping

• Free Shipping for Orders Above 1000 AED: Customers placing orders above 1000 AED qualify for free international shipping.

• Orders Below 1000 AED: A flat international shipping charge of 150 AED will apply.

• Delivery Timeframe: The estimated delivery time for international shipments depends on the destination country. Customers will receive an estimated delivery timeline at checkout.

Order Processing

• Orders are processed within 24 hours of payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once shipped, customers will receive a tracking number via email to monitor their shipment status.

Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, or import fees based on the destination country's regulations.

• These additional charges are the responsibility of the customer.

• We recommend checking with local customs authorities for more details on import regulations before placing an order.

Delivery Partners & Tracking

• We partner with reliable courier services to ensure timely and secure deliveries.

• Customers will receive a tracking link via email or SMS to monitor their shipment's progress.

Shipping Restrictions

• We currently do not ship to P.O. Boxes or military addresses.

• Certain countries may have restrictions on hair extensions; please verify local import laws before placing an order.

For any inquiries regarding shipping, please contact our customer support team at dubai@mfhair.com or call us at +971 58 502 0888.

We appreciate your trust in M&F Hair Extensions and look forward to providing you with a seamless shopping experience!